Refund and Returns Policy
1. Overview
This Refund and Returns Policy (the “Policy”) governs the conditions under which finddomains (operating at https://www.finddomains.store) may issue refunds or accept returns for products and services purchased through our website.
2. Eligibility for Refunds
2.1 Digital Products and Services
All domain registrations, transfers, renewals, and related digital services are delivered instantly and are non‑refundable, except as required by applicable law or as expressly stated in a separate agreement.
2.2 Physical Goods
If you have purchased any physical items (e.g., branded merchandise) from finddomains, you may request a return within 30 days of receipt, provided the items are unused, in their original packaging, and accompanied by a proof of purchase.
3. How to Request a Refund or Return
- Contact our support team at [email protected] within the applicable time frame.
- Include your order number, the product or service in question, and a brief explanation of the reason for the request.
- For physical goods, attach photos showing the condition of the item and the original packaging.
Our team will acknowledge receipt of your request within two business days and provide further instructions.
4. Processing Refunds
Approved refunds will be issued using the same payment method originally used for the purchase. Refunds are typically processed within 7–10 business days after approval. Please note that banks or credit card issuers may require additional time to reflect the credit on your statement.
5. Non‑Refundable Situations
- Domain registrations, transfers, renewals, or any service that has already been activated or performed.
- Products that have been used, altered, or damaged after delivery.
- Requests made after the applicable return window has expired.
6. User Responsibilities
By purchasing from finddomains, you agree to:
- Provide accurate contact and billing information.
- Review product descriptions and specifications before completing a purchase.
- Comply with all applicable laws and regulations related to domain ownership and use.
7. Website Rules and Conduct
Users must not engage in any activity that:
- Violates intellectual property rights.
- Attempts to defraud or misuse the finddomains platform.
- Disrupts the normal operation of the website or services.
Violations may result in suspension or termination of your account without refund.
8. Legal Disclaimers
finddomains provides its services “as is” and makes no warranties, express or implied, regarding the suitability of any domain name for a particular purpose. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
This Policy does not affect any statutory rights you may have under applicable consumer protection laws.
9. Contact Information
If you have questions about this Refund and Returns Policy, please contact us:
- Email: [email protected]
- Phone: +1 (623) 455-7866
- Address: 3338 Northeast 6th Way, Phoenix, Arizona 85006, United States